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ViewsHub is a feedback app to help teams work successfully together, aligning individual, company and team goals. Through its full suite of feedback tools enabling ongoing feedback (public, private, or anonymous) at any time, ViewsHub helps teams understand how to boost team performance, productivity and work better together. Over time, ViewsHub replaces the need for performance appraisals and annual employee engagement surveys. It not only measures team and company culture throughout the year, it shapes it for top performance for each organisation, aligning goals continually and enabling course correction whenever necessary. Signup now to build successful teams!
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ViewsHub Security Policy


 

At ViewsHub we take the security of your data very seriously, and we aim to be clear and open about security. If you have any questions, please contact us at support@viewshub.com.

 

Corporate policies

 

We have strict controls of our employee’s access to customer data, and are committed to ensure it is not seen by anyone who should not have access to it. User content is controlled by the privacy settings of the site as set by the user themselves.

 

The operation of ViewsHub requires that some employees have access to the systems which store customer data, for example, in order to diagnose a problem you are having with ViewsHub.

 

Personnel Practices

 

ViewsHub conducts background checks on all employees before employment, and employees receive privacy and security training. All employees are required to read and sign our information security policy covering the security, availability, and confidentiality of the ViewsHub service.

 

Compliance

 

The following security-related audits and certifications are applicable to the ViewsHub services:

 

Our host company is Rapidswitch (https://www.rapidswitch.com), part of Iomart (https://www.iomart.com). Iomart are ISO 9001 and 27001 certified, and fully SOC 2 compliant.

 

To ensure their continued compliance, third parties can verify their ISO status by contacting Isoqar. Their contact details can be found on: https://www.alcumusgroup.com/certification-and-accreditation/

Iomart's certificate number is 7235. Please use this to verify the ISO status when contacting Isoqar. You can check the accreditation list on the link below:

https://www.iomart.com/about-iomart/accreditations/?company=sas70ssae16soc1andsoc2

 

Encryption

 

All user passwords on our site are fully encrypted in our database via a secure compiled blackbox encryption method.

 

Passwords are encrypted during transfer via HTTPS/SSL.

 

Certain session cookies are encrypted to AES/Rijndael standard (US Government standard).

 

Network Protection

 

Firewalls are configured according to industry best practices and unnecessary ports are blocked by configuration with Windows Security Groups.

 

Host Management

 

We perform automated vulnerability scans on our production hosts and remediate any findings that present a risk to our environment. We enforce screen lockouts.

 

IP restrictions

 

Some services offered are restricted by IP and MAC addresses, for a further layer of security.

 

Product Security Practices

 

To ensure that the products and services we deliver include appropriate security safeguards, we constantly evaluate our safety measures.

 

New features, functionality, and design changes go through a security review process and is manually peer-reviewed prior to deployment.

 

The security team works closely with development teams to resolve any additional security concerns that may arise during development.

 

Security

 

We place great importance on the security of all personal information associated with our users.

We have security measures in place which aim to protect against the loss, misuse and alteration of personal information under our control.

We actively monitor to detect for intrusions into our systems, and look for anomalies and alerts, and can respond to issues as they arise.

Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

 

Incident Management

 

In the event of a security breach, ViewsHub will notify you of any unauthorized access to your Customer Data.

 

Availability

We are committed to making ViewsHub consistently available to you and your teams.

Our infrastructure runs on systems that are fault tolerant, and we regularly test our disaster-recovery measures.

Our databases are backed up every night so that in the event of any breach, we can restore service within 24 hours

Our team is on-call team to quickly resolve unexpected incidents.

 

 

Security Features for Team Members & Administrators

 

 

User accounts are secure, and only users who sign up and authenticate with their company email domain can access their company account and see their company team profiles.

 

Team administrators can control team member access to their team profile, as well as the privacy level of any content on their team profile to determine who can see it within their organization.

 

Users can cancel their account at any time, and can request a downloadable CSV file of their data. Information about exporting your data can be requested by contacting support@viewshub.com.

 

 

 

Privacy Policy

 

ViewsHub’s privacy policy can be found at https://www.viewshub.com/privacy.aspx

 

 

 

 

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